​Store Policy
Customer Service
​At Bad Fella, high-quality customer service is our core value. We believe that a great shopping experience goes beyond simply delivering unique products. Our team is here to support you every step of the way, from helping you choose the right product to quickly resolving any issues.
Do you have a question about your order, would you like advice on our products or do you have a return request? Our friendly customer service is always available to help, both via email and chat. We aim to respond quickly and ensure that you always receive a personal and careful solution.
At Bad Fella, we treat every customer as a priority, and we are only satisfied when you are too.
Privacy
​At Bad Fella, we value your privacy and handle your personal data with care. We only collect the information that is necessary to provide you with an optimal shopping experience, such as your name, address, email address and payment details. We use this information exclusively to process your order, send updates about your purchase and, if you have given permission for this, provide newsletters or offers.
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We never share your data with third parties, unless this is necessary for the performance of our services (such as shipping by a transport company) or when we are legally obliged to do so. We ensure that all our partners comply with the applicable privacy legislation, such as the General Data Protection Regulation (GDPR).
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You always have the right to inspect the personal information we have about you, to have it corrected or deleted. Do you have questions about our privacy policy or would you like to know more about how we protect your data? Please feel free to contact our customer service.
​Payment methods
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PAYPAL
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IDEAL
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Bank transfer